Welcome to Aura Elite. These Terms & Condition govern your use of our website and your purchase of products from our ecommerce store. By accessing our website or placing an order, you agree to follow these terms. If you do not agree, please do not use the website.
You agree to use this website only for lawful purposes and in a way that does not harm the website, our business, or other users. You must not misuse the website, attempt unauthorized access, interfere with its operation, or use false information when placing an order.
We aim to display product details, descriptions, and images as accurately as possible. However, slight differences may occur due to screen settings, photography, packaging updates, or supplier changes. All products are subject to availability, and we may limit quantities or discontinue items without prior notice.
All prices shown on the website are listed in the applicable currency displayed on the store unless otherwise stated. We try to keep pricing accurate, but errors may occur. If we discover a pricing or listing error after an order is placed, we may contact you to confirm the order at the correct price or cancel the order and issue any applicable refund.
When you place an order, you are making an offer to purchase the selected product(s). Order confirmation does not always mean final acceptance of the order. We reserve the right to refuse, cancel, or limit any order for reasons including product unavailability, pricing errors, suspected fraud, inaccurate customer information, or issues identified during order review.
Orders must be paid using the payment methods made available on the website unless cash on delivery or another option is offered at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method. If payment is declined or cannot be processed, your order may be delayed or cancelled.
We aim to process and ship orders within reasonable timeframes, but delivery times are estimates only. Shipping times may vary based on destination, courier operations, public holidays, weather, or other factors beyond our control. Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect address information provided by the customer.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activity under your account. You agree to provide current, complete, and accurate information. We reserve the right to suspend or terminate accounts that appear fraudulent, abusive, or in violation of these terms.
Any promotional offers, discount codes, or special campaigns are subject to their stated conditions and may be changed or withdrawn at any time. Promotions cannot be combined unless expressly stated. We may cancel promotional orders where misuse, duplication, or technical error is suspected.
All website content, including text, branding, graphics, product listings, and images, belongs to Aura Elite or is used with permission. You may not copy, reproduce, distribute, or commercially use any content from the website without prior written permission.
We work to keep the website accurate and available, but we do not guarantee uninterrupted access, error-free operation, or that all content will always be complete or current. To the fullest extent permitted by applicable law, Aura Elite shall not be liable for indirect, incidental, or consequential loss arising from website use, order delays, product availability issues, or technical interruptions.
Customers are responsible for reviewing product details before purchase and for using products according to any provided instructions or reasonable care standards. If you have questions before placing an order, please contact us for assistance.
We may update these Terms & Condition from time to time to reflect operational, legal, or business changes. Updated terms become effective when posted on the website. Continued use of the website after changes are posted means you accept the revised terms.
These terms are prepared for an ecommerce business operating in Pakistan. They are intended as general store policy content and not as legal advice or a guarantee of legal compliance in every situation.
If you have any questions about these Terms & Condition or need case-specific help with an order, account, or website issue, please contact our support team at [email protected].
