Aura Elite values your privacy and is committed to handling customer information responsibly. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and what choices you may have when using our ecommerce website.
We may collect personal information that you provide directly when you place an order, contact support, subscribe to updates, create an account, or otherwise interact with our store. This may include your name, email address, phone number, billing address, shipping address, and order details.
We may also collect limited technical information automatically when you use the website, such as device type, browser type, IP address, pages visited, and basic interaction data through cookies or similar technologies.
We use collected information to operate and improve our store, including to:
When you place an order, we use your information to confirm, process, ship, and support that purchase. Payment information is handled through the payment methods or providers available at checkout. We do not state that all payment data is stored by us directly, and processing may involve third-party payment service providers as needed to complete your transaction securely and efficiently.
Our website may use cookies or similar tools to support essential site functions, remember preferences, measure traffic, and understand how customers use the site. These tools help us improve navigation, product presentation, and store performance. You may be able to manage certain cookie settings through your browser.
We do not sell customer personal information as part of ordinary store operations. We may share relevant information only where necessary to run the business, such as with shipping partners, payment processors, website service providers, customer support tools, or where required to comply with applicable law, resolve disputes, or protect our rights and customers.
We keep personal information for as long as reasonably necessary for order fulfillment, customer service, recordkeeping, fraud prevention, business operations, and applicable legal or tax obligations. When information is no longer required, we aim to delete or securely manage it in an appropriate manner.
We take reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure, and customers should use the website with that understanding.
Subject to applicable law and practical verification needs, you may request access to the personal information we hold about you, ask us to correct inaccurate details, or request deletion where appropriate. You may also contact us if you want to update your account information or unsubscribe from non-essential communications.
Our website is intended for general audiences and is not designed to knowingly collect personal information from children without appropriate authorization. If you believe information has been submitted improperly, please contact us so we can review the matter.
Our website may rely on third-party tools or service providers for ecommerce operations, payments, delivery support, analytics, or communications. Their handling of data may be subject to their own policies and operational standards.
We may revise this Privacy Policy from time to time to reflect changes in our store operations, technologies, or legal expectations. The latest version posted on the website will apply from the time it is published.
This Privacy Policy is written for an ecommerce business operating in Pakistan. It is intended as practical policy content for customers and does not represent legal advice or a formal certification of compliance.
If you have privacy questions, want help with your information, or need case-specific support, please contact Aura Elite at [email protected].
